Comfort Advisor
Sila Services
- Location
- Onsite (Augusta, Maine)
- Employment
- Full-time
- Level
- Mid Level
Posted 1 week ago
About the role
Sila Services is seeking a Comfort Advisor in Augusta, ME to conduct in-home HVAC consultations and present customized heating, cooling, and indoor air quality solutions to homeowners. The role focuses on building trust, understanding customer needs, and driving sales through consultative selling techniques.
Skills
Consultative Selling
Relationship Building
Problem-solving
Customer Service
Sales Presentation
CRM Systems
Mobile Technology
HVAC Knowledge
Communication Skills
Negotiation
Time Management
Technical Aptitude
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with Company Match
- Paid Holidays
Perks
- Uncapped Commission
- Company-Provided Vehicle
- Company Phone or Tablet
- Uniforms Provided
- Paid Training
Full job details
Comfort Advisor - Augusta, ME
Want steady work, good people, and a company where you can actually build a career?
Welcome to Dave’s World.
Are you a natural problem-solver who knows how to connect with customers and help them find the right solution? We’re looking for a Comfort Advisor who can build trust, understand homeowners’ needs, and confidently guide them through their HVAC options.
Benefits:
- Uncapped Commission!
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Holidays
- Company-Provided Vehicle
- Company Phone or Tablet
- Uniforms Provided
- Ongoing Paid Technical and Leadership Training
- Year-Round Work
- Career Advancement Opportunities
- Supportive, Team-Oriented Work Environment
What You’ll Do
- Conduct in-home consultations with homeowners to understand their comfort needs, concerns, and goals
- Evaluate existing HVAC systems and identify opportunities for replacement, upgrades, and improved comfort
- Present customized heating, cooling, and indoor air quality solutions
- Clearly explain equipment options, benefits, pricing, and financing solutions
- Build trust and strong relationships with homeowners throughout the sales process
- Confidently present recommendations and ask for the sale
- Follow up with customers as needed to move opportunities toward completion
- Maintain accurate customer and sales information in the CRM
- Meet or exceed established sales and revenue goals
- Work closely with installation, service, and office teams to ensure a smooth customer experience
- Maintain a professional appearance and represent the company with integrity
- Stay current on HVAC products, financing options, sales techniques, and company processes
What We’re Looking For
Must Have:
- Proven track record of meeting or exceeding sales goals
- Strong consultative selling and relationship-building skills
- Ability to present solutions clearly and confidently ask for the sale
- Experience conducting in-home customer appointments
- Strong communication and presentation skills
- Basic proficiency with CRM systems and mobile technology
- Valid driver's license with an acceptable driving record
- Ability to work evenings and Saturdays as needed
- Comfortable working in a performance-based compensation environment
Preferred – A Plus, But Not Required:
- Previous HVAC Comfort Advisor or residential HVAC sales experience
- Knowledge of residential heating, cooling, and indoor air quality systems
- Experience presenting financing options and monthly payment solutions
- Experience with both lead-generated and self-generated sales
- Experience using ServiceTitan or similar field service software
- Experience selling maintenance memberships or service agreements
- Previous experience in roofing, windows, solar, bath remodeling, or other home improvement sales
- HVAC technician experience with an interest in transitioning into sales
What Success Looks Like
- Builds genuine trust with homeowners and creates a positive buying experience
- Consistently meets or exceeds sales goals
- Listens carefully and recommends solutions based on the customer's needs
- Communicates confidently without being pushy
- Follows the sales process and uses technology and CRM tools effectively
- Takes coaching well and continuously works to improve
- Maintains strong follow-through from the initial appointment through the sale
- Takes ownership of the customer experience and works well with the entire team
- Is motivated by performance and excited about the opportunity for uncapped earning potential
If you’re confident, customer-focused, coachable, and ready to take your sales career to the next level, we want to meet you.
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