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HVAC Industry Jobs

Dispatcher - HVAC & Plumbing

ARS-Rescue Rooter

Location
Onsite (Austin, TX)
Compensation
$20 - $23/hr
Employment
Full-time
Level
Entry Level
Posted 4 days ago

About the role

ARS-Rescue Rooter, the nation's largest provider of residential HVAC, plumbing, and electrical services, is seeking a Dispatcher to manage call flow and coordinate field technicians. This role ensures efficient service delivery and prompt customer support within a national service network.

Skills

Dispatching Scheduling Call Center Operations Customer Service Communication Call Flow Management Technician Coordination Route Planning Local Geography Knowledge Microsoft Office Multi-Line Phone Systems Time Management Flexibility

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Paid Time Off
  • Life Insurance

Perks

  • Weekly Pay
  • Paid Training

Full job details

Company Name

ARS-Rescue Rooter

Overview

Position: Dispatcher - HVAC & Plumbing

Pay: $20-$23 per hourSchedule: 10:30-7pm with rotating weekends (one day off during the week days)Full-time, year-round work

 

Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 50 years of experience. We are looking for a experienced HVAC or Plumbing Dispatcher to work at our service center at our Austin office. 

 

What We Offer:

  • Weekly pay via direct deposit

  • Paid training and onboarding

  • Insurance available after 31 days

  • Low-cost medical (as low as $5/week)

  • Dental, vision, HSA/FSA

  • 401(k) with company match

  • 13 days PTO + 8 paid holidays

  • Company-paid life insurance

  • Clean office environment with strong team culture

  • Career growth within a national service network

Responsibilities

As a Dispatcher, you will:

  • Ensure that service technicians are dispatched efficiently and customer needs are met promptly,
  • Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day,
  • Need strong communication and local area knowledge to be successful in this role.

Qualifications

What You Need as a Dispatcher:

  • Prior dispatch, scheduling, or call center experience.

    • Previous HVAC/Plumbing dispatch experience preferred but not required.

  • Proficiency in Microsoft Office and multi-line phone systems.

  • Familiarity with local geography to support route planning.

  • Must report daily to the office (not a remote position).

  • Flexibility to work assigned shifts and weekend rotations as needed.

  • Must pass background check and drug screening.

 

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.