HOME SERVICE MANAGER PLUMBING & HVAC Woodbridge
1-800-Plumber + Air of Woodbridge
- Location
- Onsite (Woodbridge, VA)
- Compensation
- $65k - $65k/yr
- Employment
- Full-time
- Level
- Mid Level
Posted 1 week ago
About the Role
1-800-Plumber + Air of Woodbridge seeks an experienced Home Service Manager to lead daily Plumbing and HVAC operations. The role focuses on managing technicians, optimizing service quality, and driving business growth through effective team leadership and operational oversight.
Skills
Plumbing
HVAC
Team leadership
Service operations management
Technician training
Dispatching
Sales
Customer service
Revenue monitoring
Labor cost management
Recruitment
ServiceTitan
Benefits
- Paid time off
Perks
- Performance bonus
- Company vehicle
Full job details
Benefits:
- Bonus based on performance
- Free uniforms
- Paid time off
1-800-Plumber + Air of Woodbridge
We are looking for an experienced Home Service Manager to lead our Plumbing & HVAC service operations. This is a hands-on leadership position for someone who understands the home service industry, knows how to manage technicians, and can help grow a profitable service department.
Responsibilities
- Manage daily Plumbing & HVAC service operations
- Lead, train, and hold technicians accountable
- Dispatch and coordinate crews to maximize productivity
- Review estimates, jobs, callbacks, and customer concerns
- Help technicians improve sales and customer service
- Monitor revenue, labor, material costs, and profitability
- Recruit and develop Plumbing & HVAC technicians
- Ensure jobs are completed correctly and customers receive excellent service
- Work with ownership to grow the business and achieve monthly goals
Qualifications
- 3+ years of Plumbing, HVAC, or Home Service management experience preferred
- Strong knowledge of residential service operations
- Experience managing technicians and field employees
- Strong sales and customer-service skills
- Organized and comfortable working in a fast-paced environment
- Valid driver's license
- Experience with ServiceTitan
- Compensation & Benefits
- Competitive salary based on experience
- Performance-based bonus opportunity
- Paid time off
- Company vehicle or vehicle allowance may be available
- Growth opportunity as our Plumbing & HVAC operation expands
We are looking for a leader, not just a dispatcher—someone who can develop a team, improve performance, take care of customers, and help build a successful Plumbing & HVAC service operation.
- Principals only. Recruiters, please don't contact this job poster.