HVAC Comfort Advisor

About Tom Drexler Plumbing, Air & Electric

Tom Drexler Plumbing, Air & Electric has been a trusted provider of residential plumbing, HVAC, and electrical services throughout the Louisville area for decades. As part of Master Trades Group (MTG), one of the nation's fastest-growing residential home services organizations, we combine the strength of a growing organization with the reputation and customer trust of a local brand.

We're looking for a motivated, customer-focused Comfort Advisor to help homeowners find the right HVAC solutions while delivering an exceptional customer experience.

Essential Job Functions:

• Establish customer rapport to sell the right products and services
• Develop key client relationships, negotiating and closing deals
• Create sales proposals that are accurate and complete, that can be easily transferred to the installation team
• Take measurements and document the area to prepare the installation team for an accurate and professional installation
• Create a thorough list of materials to ensure an efficient installation
• Maintain great communication with the parts team, installation coordinator, and installation crews
• Create confident buyers by providing complete and accurate information about our products and pricing
• Become an expert in your market area, and know the customer's needs
• Help set aggressive sales plans, and propose expansions

Working Conditions/Physical Demands:

• Ability to work evenings and weekends to accommodate customer's schedules
• Ability to climb ladders and work in elevated spaces
• Ability to work in attics and tight spaces
• Ability to work in a multitude of weather conditions

Qualifications:

• Excellent written, verbal, and interpersonal skills.
• Great communication skills to establish customer rapport and encourage repeat business
• Goal-oriented
• Ability to work a flexible schedule to accommodate the needs of the organization
• Clean driving history and valid Driver’s License
• Clean criminal background history and pre-employment drug screen
• Energetic, positive, and self-motivated

Experience/ Education:

• High School Diploma or equivalent required
• 1+ year experience in sales, preferably HVAC or home services.
• EPA Certified preferred
• NATE Certified preferred

Compensation:

• Based on experience