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HVAC Industry Jobs
Harwich Port Heating and Cooling

HVAC Comfort Advisor (Sales Consultant)

Harwich Port Heating and Cooling

Location
Onsite (Chelmsford, MA)
Compensation
$60k - $120k/yr
Employment
Full-time
Level
Mid Level
Posted 4 weeks ago

About the Role

Harwich Port Heating and Cooling seeks a consultative sales expert to diagnose residential and commercial HVAC challenges and present customized comfort solutions. The role focuses on building trust and driving customer satisfaction through in-home assessments and relationship management.

Skills

B2C Sales Consultative Selling HVAC System Assessment Load Calculations CRM Management Customer Relationship Management Financing Presentation Active Listening Communication Skills Lead Nurturing

Perks

  • Uncapped Commission

Full job details

Description

  $40,000 Base + Uncapped Commission  

 
The HVAC Comfort Advisor is the face of our brand — a trusted expert who meets homeowners and business owners where they are, diagnoses their comfort challenges, and presents solutions that genuinely improve their lives. This is not a transactional sales role. It is a consultative, relationship-driven position where your expertise, empathy, and integrity will drive your success. You will run pre-set appointments generated by our in-house marketing engine, conduct thorough home comfort assessments, and close premium HVAC system sales. Our top advisors earn well above six figures — and they do it by building trust, not pressure.

WHAT YOU’LL DO

  • Conduct in-home and on-site comfort consultations for residential and light commercial customers
  • Perform whole-home load calculations and system assessments to recommend right-sized equipment
  • Present customized HVAC solutions, including equipment upgrades, indoor air quality products, and maintenance agreements
  • Guide customers through financing options with confidence and transparency
  • Follow up with unsold leads and past customers to nurture long-term relationships
  • Collaborate closely with installation and service teams to ensure a seamless customer experience
  • Maintain accurate records in our CRM (Service Titan or similar) for every appointment and interaction
  • Represent the company at community events, trade shows, and referral partner meetings
  • Achieve and exceed monthly and quarterly revenue targets


Requirements

 WHO WE’RE LOOKING FOR The ideal candidate is a confident communicator who can translate technical knowledge into simple, compelling conversations. You thrive in a performance-driven environment, take ownership of your results, and genuinely enjoy helping people make smart decisions for their homes and families.Requirements

  • 2+ years of in-home or B2C sales experience
  • Demonstrated ability to close $10K+ transactions
  • Strong communication and active listening skills
  • Comfortable with technology and digital tools
  • Valid driver’s license and clean driving record
  • Professional appearance and demeanor 

PREFERRED 

  • HVAC industry or home services background
  • Experience with Service Titan, Salesforce, or CRM
  • Bilingual English/Spanish proficiency
  • Knowledge of Carrier, Lennox, Trane, or Daikin product lines
  • NATE certification or HVAC technical training
  • Experience in presenting financing options