HVAC Installation Coordinator
J & J Air
- Location
- Onsite (North Myrtle Beach, SC)
- Compensation
- $22 - $24/hr
- Employment
- Full-time
- Level
- Mid Level
Posted 1 day ago
About the role
J & J Air is a locally owned HVAC company seeking an Installation Coordinator to manage permits, scheduling, and client communication for residential and commercial projects. The role ensures smooth installation processes and exceptional customer experiences.
Skills
Customer Service
Administrative Support
Permit Coordination
Scheduling
Construction Coordination
Organization
Attention To Detail
Prioritization
Verbal Communication
Written Communication
Data Entry
Microsoft Office
Document Management
Client Relations
Workflow Improvement
Team Collaboration
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Paid Time Off
- Paid Holidays
Perks
- Uniforms
- Company Parties
Full job details
Benefits:
- Paid Holidays
- Uniforms
- 401(k) matching
- Company parties
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Overview
J & J Air is seeking a highly organized, client-focused HVAC Installation Coordinator to support our HVAC installation department. This position plays a key role in coordinating construction permits, scheduling installation appointments, providing administrative support, and ensuring exceptional client experience throughout the installation process. The ideal candidate is detail-oriented, communicates effectively, and thrives in a fast-paced environment while managing multiple priorities.
Key Responsibilities
- Coordinate and obtain required construction permits for HVAC installation projects.
- Work closely with the HVAC sales and installation teams to ensure all permits and documentation are completed accurately and on time.
- Schedule installation appointments and maintain communication with clients regarding project timelines.
- Provide administrative support for the installation department, including data entry, document management, and maintaining accurate client records.
- Conduct post-installation "Happy Calls" to ensure client satisfaction, answer questions, and address any concerns.
- Assist with processing installation paperwork and ensuring all required documentation is complete.
- Communicate professionally with homeowners, contractors, municipalities, and internal team members.
- Help develop and improve office procedures and workflows to increase efficiency.
- Prepare reports and assist management with installation-related administrative tasks as needed.
- Deliver exceptional client service while representing J & J Air in a professional and positive manner.
Qualifications
- Previous customer service or administrative experience required.
- Experience coordinating permits, scheduling, and construction processes.
- Strong organizational skills with excellent attention to detail.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Excellent verbal and written communication skills.
- Proficiency with computers, data entry, and Microsoft Office applications.
- Ability to work independently while collaborating effectively with a team.
- Knowledge of the Grand Strand area is a plus.
Why Join J & J Air?
At J & J Air, you'll be part of a team that values professionalism, teamwork, and outstanding customer service. This role offers the opportunity to make a meaningful impact by helping ensure our installation projects run smoothly while creating positive experiences for our customers.