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HVAC Service Manager
First Choice Heating and Cooling
- Location
- Onsite (Gallipolis, OH)
- Compensation
- $60k - $120k/yr
- Employment
- Full-time
- Level
- Senior Level
Posted 1 week ago
About the Role
First Choice Heating and Cooling seeks an experienced HVAC Service Manager to lead service operations in Gallipolis, OH. The role involves overseeing technicians, managing workflows, and ensuring high-quality residential and commercial HVAC service delivery.
Skills
HVAC service management
Team leadership
Dispatching
Scheduling
HVAC diagnostics
Troubleshooting
Staff training
Inventory management
Vendor relations
Performance tracking
Customer service
Communication skills
Service management software
EPA 608 certification
Benefits
- 401(k)
- Health insurance
- Paid time off
Perks
- Performance bonus
- Employee discounts
Full job details
Benefits:
- 401(k)
- Employee discounts
- Health insurance
- Paid time off
- Bonus based on performance
- Training & development
About the Role:
First Choice Heating and Cooling is looking for an experienced and driven HVAC Service Manager to lead our service team in Gallipolis, OH. This is an exciting opportunity to take ownership of a dynamic service operation, mentor skilled technicians, and deliver the top-tier comfort solutions our customers count on. If you're passionate about HVAC excellence and team leadership, we want to hear from you!
Responsibilities:
- Oversee daily scheduling, dispatching, and coordination of HVAC service technicians
- Manage residential and commercial HVAC service calls, maintenance agreements, and repair workflows
- Mentor, train, and evaluate service technicians to ensure quality workmanship and safety compliance
- Serve as a point of escalation for complex HVAC diagnostics, troubleshooting, and customer concerns
- Monitor inventory, order parts and equipment, and manage vendor relationships
- Track key performance metrics including call completion rates, customer satisfaction, and technician productivity
- Ensure all work meets local codes, EPA regulations, and company standards
Requirements:
- 5+ years of hands-on HVAC service experience, with at least 2 years in a supervisory or management role
- EPA 608 Certification required
- Strong knowledge of residential and/or commercial HVAC systems, including installation, repair, and maintenance
- Proven ability to lead, motivate, and develop a team of service technicians
- Excellent customer service and communication skills
- Proficiency with service management software and scheduling tools
- Valid driver's license with a clean driving record
About Us:
First Choice Heating and Cooling has built a trusted reputation in Gallipolis, OH and the surrounding communities by delivering reliable, high-quality HVAC services that keep homes and businesses comfortable year-round. Our customers choose us for our honesty, expertise, and commitment to getting the job done right the first time. We take pride in fostering a team-oriented work environment where skilled professionals are valued, supported, and given the tools they need to succeed.