HVAC Service Technician
South West Plumbing & Waterheaters Inc
- Location
- Onsite (Seattle, WA)
- Compensation
- $30 - $40/hr
- Employment
- Full-time
- Level
- Mid Level
About the Role
South West Plumbing is a well-established residential home service company in Seattle seeking an HVAC Service Technician to diagnose, repair, and maintain heating and cooling systems for a large existing customer base.
Skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401k
- Paid time off
- Paid holidays
Perks
- Commission
- Referral bonus
- Remote dispatch
Full job details
Description
South West Plumbing is hiring for a HVAC Technicians!
**In this position you will DISPATCH FROM HOME.
South West Plumbing is a reputable and well-established company that has been serving the community for over 40 years. We are known for our great marketing efforts, which generates very high call volumes from our 40,000 existing customers.
What We Offer:
- Competitive Compensation: $30-$40/hr DOE + commission tied to sales performance
- ABILITY TO DISPATCH FROM HOME
- Weekly quality sales training provided!
- Weekly pay
- NO ON CALLS
- 2 weeks of PTO + 6 paid holidays
- Great medical benefits, including dental, vision and life insurance for you AND your family.
- Generous 401K Company match.
- Referral bonus program
- On-going technical and sales development training from the best in the business.
- Gain a family! We do a lot more than just work together. You will come to love our company outings; casual office environment and you will build life-long friendships.
Job Duties:
Service & Technical:
- Diagnose, repair, and maintain residential heating, cooling, and ventilation systems
- Perform routine maintenance, safety inspections, tune-ups, and system performance checks
- Accurately document findings, parts used, and work performed in service software
- Follow company, manufacturer, and safety standards on every job
- Assist with warranty work and system start-ups when required
Sales & Customer Solutions:
- Build trust with homeowners by clearly explaining findings in simple, professional terms
- Present repair vs. replace options and educate customers on the benefits of each
- Recommend system upgrades, IAQ products (filters, UV, humidifiers, etc.), accessories, and maintenance plans
- Consistently achieve sales goals while maintaining ethical, customer-first practices
- Provide written estimates, secure approvals, and collect payments when required
Customer Experience:
- Arrive on time, prepared, and professionally presented
- Maintain clean work areas and respect customers’ homes
- Communicate timelines, next steps, and expectations clearly
- Deliver a 5-star service experience on every call
Requirements
- Proven success meeting or exceeding service and/or sales goals
- 2+ years’ experience as a residential HVAC service technician (or equivalent field experience)
- Strong diagnostic and troubleshooting skills across common residential systems
- EPA 608 certification preferred
- Valid driver’s license and clean driving record
- Ability to use mobile service software, tablets, and digital tools
South West Plumbing is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.