HVAC Service Technician

Overview

Mavin HVAC Service Technicians serve our commercial and light industrial clients as part of the Facility Services team under the leadership of the Maintenance Field Manager. They primarily inspect, maintain, diagnose, service, repair and replace existing HVAC equipment and related controls. They perform scheduled preventative maintenance, respond to service requests and complete authorized repairs or replacements with clear documentation and communication. During slower HVAC periods, these technicians also assist with general facility maintenance such as electrical and lighting repairs, furniture assembly, door hardware, minor plumbing and other building repairs. They operate with the utmost level of safety and professionalism and serve as trusted representatives of Mavin.

The Details

Characteristics:

• Customer-Centric, Problem-Solver, Action-Oriented
• Strong diagnostic and troubleshooting mindset
• Places great value on relationships with ALL team members, customers and vendors
• Dependable, organized, safety-conscious and able to work independently
• Places great value on continuous learning and self-improvement

Requirements:

• High school diploma or equivalent required
• Minimum 3 years of commercial HVAC service, preventative maintenance and repair experience
• EPA Section 608 Universal Certification required
• Ability to diagnose mechanical, refrigeration, electrical, airflow and control-related issues
• Ability to read wiring diagrams, equipment schematics and manufacturer literature
• Experience servicing and replacing common commercial HVAC equipment and components
• Must be a licensed driver with an acceptable driving record
• Basic mobile technology and service management software skills; general facility maintenance experience preferred

Physical Requirements

• Able to lift and carry 50 lbs
• Able to climb ladders and safely access and work on rooftops
• Able to bend, kneel and crouch, work in mechanical spaces and outdoors, and wear required PPE

Responsibilities:

General

• Attend and participate fully in Internal Mavin Company meetings, safety meetings and training
  • Quarterly Meetings
• Maintain all issued company assets:
  • HVAC tools, test instruments, recovery equipment and stocked materials
  • Company vehicle
  • iPad and Cellphone
  • Uniforms and Personal Protective Equipment

Administrative

• Update service requests in FieldPoint daily with accurate notes, labor, materials, refrigerant quantities, photos, findings and completion status
• Submit receipts and parts information and identify work requiring an estimate, specialty vendor, permit or follow-up visit
• Communicate service status, delays and additional findings, and obtain authorization before expanding the approved scope

HVAC Service and Preventative Maintenance

• Respond to clients' HVAC service requests and scheduled preventative maintenance visits in an efficient manner
• Inspect, test, clean and maintain existing HVAC equipment, controls and associated components
• Perform routine preventative maintenance activities, including:
  • Changing filters and belts and cleaning coils and drain systems
  • Checking electrical components, controls, safeties and operating conditions
  • Evaluating airflow, temperature split, refrigerant performance and overall system operation
• Diagnose and repair mechanical, electrical, refrigeration, airflow and control-related failures
• Repair or replace failed components such as motors, capacitors, contactors, relays, belts, thermostats, control boards and condensate components
• Recover, evacuate, charge and document refrigerant in accordance with EPA requirements and company procedures
• Assist with or complete replacement of existing HVAC equipment and major components as assigned, including removal, setting, piping, wiring, start-up and operational verification
• Recognize and document deficiencies, unsafe conditions, recurring failures and equipment approaching the end of its useful life
• Protect occupied spaces, minimize disruption and perform work in compliance with manufacturer, company and site-specific safety standards

General Facility Maintenance

• During slower HVAC periods, assist with general facility maintenance service requests and scheduled upkeep as assigned, including:
  • Basic electrical and lighting repairs
  • Furniture assembly, mounting and minor installation work
  • Repairing and replacing doors, closers, locks and other door hardware
  • Minor plumbing repairs involving faucets, toilets, drains and small leaks
  • Minor carpentry, ceiling tile, drywall patching, painting and general punch-list work
• Recognize, address and/or report other maintenance issues encountered while on site
• Do not perform work outside personal training, company licensing, safety requirements or client authorization
• Develop, maintain and grow positive client, subcontractor, supplier and vendor relationships

Additional Responsibilities/Possible Assignments:

• Participate in an after-hours or emergency on-call rotation as assigned
• Attend industry-specific training, manufacturer classes and events as needed
• Assist with equipment replacement estimates, project planning, onboarding and technician mentoring as requested

Your Impact (Value + How You Make a Difference)

• Help clients maintain comfortable, reliable and safe facilities while minimizing operational downtime
• Reduce emergency failures and extend equipment life through thorough preventative maintenance
• Provide additional value by combining HVAC expertise with practical general facility maintenance support
• Strengthen recurring client relationships and generate HVAC repair and replacement opportunities
• Enhance Mavin's ability to respond efficiently to construction warranty and existing-building needs
• Add value through leadership, mentorship and knowledge transfer that helps grow the company from within
• Add to the company culture and improve overall organizational health

Reporting Structure

• Reports to: Maintenance Field Manager
• Direct Reports: None