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HVAC Service Technician - Career & Compensation Opportunity
Sugar Bear Home Services,LLC
- Location
- Onsite (South San Francisco, CA)
- Compensation
- $52 - $64/hr
- Employment
- Full-time
- Level
- Mid Level
Posted 3 weeks ago
About the Role
Sugar Bear Home Services seeks an HVAC Service Technician to diagnose, test, and repair residential systems while educating homeowners on repair and replacement options. The role emphasizes high craftsmanship, customer trust, and a service-first philosophy without sales pressure.
Skills
HVAC system diagnosis
Electrical systems
Refrigeration systems
System performance testing
Airflow checking
Safety inspection
Equipment evaluation
Customer communication
Repair and replacement
Documentation
Customer service
Craftsmanship
Perks
- Performance bonus
- Company car
- Free uniforms
- Opportunity for advancement
- Training and development
Full job details
Benefits:
- Bonus based on performance
- Company car
- Free uniforms
- Opportunity for advancement
- Training & development
What Sugar Bear Invests in the Technician
A technician’s $52 hourly wage is only one part of what it costs Sugar Bear to put a professional HVAC technician on the road.
Internal Labor Model
Technician wage:
$52/hour
What We Expect From a Sugar Bear HVAC Technician
We are looking for more than a technician who can change a capacitor.
A Sugar Bear HVAC professional should be capable of:
Diagnosing the complete HVAC system
Understanding electrical and refrigeration systems
Testing system performance
Checking airflow
Identifying safety concerns
Evaluating equipment condition
Explaining findings in homeowner-friendly language
Providing repair and replacement options
Documenting equipment condition
Taking before-and-after photographs
Keeping the customer’s property clean
Reducing callbacks
Building customer trust
Generating five-star customer experiences
SERVICE — NOT PRESSURE
Sugar Bear’s philosophy is:
We do not sell. We educate. The homeowner decides.
The technician’s responsibility is to show the homeowner:
What is happening now.
Why it is happening.
What can be repaired.
What could fail next.
What options are available.
What makes the most financial sense for that homeowner.
Then we allow the customer to make the decision.
What Sugar Bear Provides
Sugar Bear provides the brand.
Sugar Bear provides the marketing.
Sugar Bear provides the customers.
Sugar Bear provides the truck.
Sugar Bear provides dispatch and office support.
Sugar Bear provides the systems and training.
Sugar Bear provides the opportunity.
The technician provides:
Technical Knowledge + Attitude + Communication + Craftsmanship + Customer Service
A technician’s $52 hourly wage is only one part of what it costs Sugar Bear to put a professional HVAC technician on the road.
Internal Labor Model
Technician wage:
$52/hour
What We Expect From a Sugar Bear HVAC Technician
We are looking for more than a technician who can change a capacitor.
A Sugar Bear HVAC professional should be capable of:
Diagnosing the complete HVAC system
Understanding electrical and refrigeration systems
Testing system performance
Checking airflow
Identifying safety concerns
Evaluating equipment condition
Explaining findings in homeowner-friendly language
Providing repair and replacement options
Documenting equipment condition
Taking before-and-after photographs
Keeping the customer’s property clean
Reducing callbacks
Building customer trust
Generating five-star customer experiences
SERVICE — NOT PRESSURE
Sugar Bear’s philosophy is:
We do not sell. We educate. The homeowner decides.
The technician’s responsibility is to show the homeowner:
What is happening now.
Why it is happening.
What can be repaired.
What could fail next.
What options are available.
What makes the most financial sense for that homeowner.
Then we allow the customer to make the decision.
What Sugar Bear Provides
Sugar Bear provides the brand.
Sugar Bear provides the marketing.
Sugar Bear provides the customers.
Sugar Bear provides the truck.
Sugar Bear provides dispatch and office support.
Sugar Bear provides the systems and training.
Sugar Bear provides the opportunity.
The technician provides:
Technical Knowledge + Attitude + Communication + Craftsmanship + Customer Service