Inside Sales Representative — HVAC Equipment Parts
HTS Engineering Ltd.
- Location
- Onsite (Lubbock, TX)
- Employment
- Full-time
- Level
- Entry Level
About the Role
HTS Engineering is a leading independent commercial HVAC representative with 20 locations across North America. The Inside Sales Representative role supports equipment maintenance by managing customer inquiries, preparing quotes, and coordinating orders to ensure accuracy and reliability for clients.
Skills
Full job details
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.
Looking for an Inside Sales Representative to join our growing sales team.
This role is a great fit for someone who takes pride in being organized, following through, solving problems, and taking care of customers. Our customers depend on us to help keep their equipment running, so accuracy and reliability matter just as much as making the sale.
What you’ll do:
Respond to customer calls, emails, and parts inquiries
Prepare quotes and follow up on open opportunities
Help customers identify the correct parts for their equipment
Build relationships with existing customers and develop repeat business
Keep quotes, orders, customer information, and follow-ups organized
Coordinate with outside sales and vendors to solve customer problems
Follow an opportunity from the initial request through the sale
Learn our products and become someone customers can rely on for answers
Who we’re looking for:
You don’t need to be the loudest person in the room to be successful here.
We’re looking for someone who is dependable, detail-oriented, personable, and consistent. You should enjoy talking with customers, but you should also be the kind of person who remembers to send the quote, makes the follow-up call, catches a wrong part number, and doesn’t consider something finished until the customer is taken care of.
The right person will be comfortable working independently while also being part of a small, fast-moving sales team.