Lead Field Service Technician | Building Automation HVAC Controls

As a Lead Field Service HVAC Controls/BAS Technician here at Honeywell, you will be responsible for providing advanced technical support and service for HVAC control systems and building automation systems (BAS). You will play a critical role in ensuring the optimal performance and reliability of our systems while serving as a technical lead and delivering exceptional service to our customers.

You will report directly to our Sr Service Manager, and you’ll work out of our Acton, MA location on an Onsite work schedule.

In this role, you will impact customer satisfaction and operational efficiency by troubleshooting, diagnosing, and resolving complex HVAC control issues, leading system installations and commissioning, providing technical guidance to other technicians, and ensuring adherence to industry standards and best practices.

Responsibilities

KEY RESPONSIBILITIES

• Lead onsite installation, commissioning, and service of Honeywell Building Automation Systems (BAS), including DDC controllers, HVAC equipment, and networked control devices.
• Serve as the technical lead on projects and service activities, providing direction, training, and support to other technicians, subcontractors, and customers to ensure quality and timely execution.
• Perform advanced troubleshooting and diagnostics of HVAC control systems, including VAVs, AHUs, chillers, boilers, sensors, actuators, and communication networks (BACnet, Modbus, LonWorks).
• Program, configure, and commission Honeywell platforms such as Spyder, CIPer, WEBs, EBI, and Niagara-based systems.
• Interpret control drawings, wiring schematics, and sequences of operation to validate system functionality and ensure proper integration.
• Conduct system startups, point-to-point verification, functional performance testing, and commissioning activities to meet project specifications and customer requirements.
• Coordinate with project managers, engineers, customers, and other trades to resolve technical issues, provide field leadership, and maintain project schedules.
• Identify system optimization opportunities to improve energy efficiency, reliability, and overall building performance.
• Provide technical guidance and mentoring to junior technicians and assist with developing their troubleshooting, commissioning, and controls knowledge.
• Ensure accurate documentation, redlines, service reports, and as-built drawings are completed and submitted in accordance with Honeywell standards.
• Maintain strict adherence to Honeywell safety protocols, quality processes, and customer site compliance requirements.

Qualifications

YOU MUST HAVE

• Minimum of 5 years of experience in HVAC controls and building automation systems.
• Minimum of 5 years of experience with strong technical knowledge of HVAC systems, controls, DDC systems, and BAS technologies.
• Proficiency in advanced troubleshooting and diagnosing complex HVAC control and BAS issues.
• Minimum of 5 years of experience with programming, configuring, commissioning, and modifying HVAC control systems, including DDC controllers and software.
• Experience providing technical leadership, mentoring, or direction to other field technicians.
• Must be able to successfully complete a pre-employment drug screening and background check, in accordance with company policy and applicable laws.

WE VALUE

• Associate's or Bachelor's Degree in Engineering, HVAC Technology, Controls Engineering, or a related field.
• Niagara (Niagara 4) Certification preferred or willing to get certification.
• Advanced knowledge of Honeywell BAS platforms such as Spyder, CIPer, WEBs, EBI, and Niagara.
• Strong troubleshooting skills across HVAC controls, DDC systems, and open protocols (BACnet, Modbus, LonWorks).
• Experience leading field installations, startups, commissioning activities, and complex service calls.
• Experience interpreting sequences of operation, control drawings, wiring schematics, and system architecture.
• Ability to work independently in the field while providing technical support and leadership to other technicians.
• NICET or other industry certifications.
• Strong customer communication, leadership, problem-solving, and technical documentation skills. 

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

Learn more: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting 9/18/2026; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

The annual base salary range for this position is $69,000 - $87,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Learn more: https://www.honeywell.com/us/en

THE BUSINESS UNIT

Smart and connected field and analytical instrumentation, gas measurement and control, and terminal gauging and loading.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Learn more: https://www.honeywell.com/us/en/company/inclusion-and-engagement

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.