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Skillforce

Lead HVAC Service Technician

Skillforce

Location
Onsite (Baltimore, Maryland)
Compensation
$50 - $65/hr
Employment
Full-time
Level
Senior Level
Posted 4 weeks ago

About the Role

Skillforce is recruiting a Lead HVAC Service Technician to manage service operations and ensure quality control for commercial HVACR systems in the DMV area. The role involves leading installations, mentoring technicians, and serving as the technical authority for complex escalations.

Skills

HVACR Installation Commercial HVAC Service Diagnostic and Repair Team Leadership Quality Control Project Estimation Mentoring VRF Systems Pressure Testing Commissioning Scheduling Customer Service Digital Documentation Safety Compliance Time Management Technical Troubleshooting

Benefits

  • Health insurance
  • 401K
  • Paid vacation
  • Paid holidays

Perks

  • Company vehicle
  • Gas card
  • Phone allowance

Full job details

Lead HVAC Service Technician
Location: DMV Area
Position Type: Full-Time

We are actively seeking a Lead HVAC Service Technician for a direct hire opportunity in the DMV area. This is your chance to be part of a fast-growing team that values skill, professionalism, and dedication to quality service.

Why Join Us?

  • Competitive pay: $50–$65/hour, based on experience

  • Company vehicle + gas card

  • Phone Allowance

  • Full benefits: Health insurance, 401K with company match, paid vacation and holidays

  • Consistent Workload: Monday-Friday 7:30 - 3:30 

What You’ll Do

  • Maintain a clean, safe work environment while delivering first-class HVACR/mechanical systems, customer satisfaction, and high-quality craftsmanship.

  • Perform and oversee code-compliant HVACR installations from initial install through final pressure testing, evacuation, start-up, and commissioning, exceeding industry standards.

  • Lead by example and represent the company professionally in communication, appearance, and conduct.

  • Enforce all company SOPs, including startup, test, check sheets, VRF QC, installation procedures, and service ticket submission.

  • Oversee quality control for all testing, installations, and service work.

  • Prepare job estimates, support departmental sales goals and gross profit, and collaborate with leadership on strategic growth.

  • Coordinate scheduling, service calendars, and parts ordering/returns in partnership with logistics.

  • Manage service department operations, including SharePoint service requests, on-call rotation, and performance metrics (ticket averages, callbacks, sales leads, COD calls).

  • Act as the technical authority and escalation point, resolving customer issues and providing long-term solutions.

  • Coach, train, and mentor service technicians through one-on-one sessions, weekly meetings, and safety-focused training.

  • Ensure all installations follow manufacturer recommendations, including VRF piping verification, low-voltage wiring, and system integration.

  • Demonstrate strong decision-making, time management, organizational, math, and basic computer skills.

What We’re Looking For

  • 8+ years of HVAC service experience, with a strong focus on commercial facilities

  • Must have EPA Certification

  • Proven diagnostic and repair skills

  • Strong communication and team leadership qualities

  • Valid driver’s license

  • Comfort with digital documentation tools and service software

  • A commitment to professionalism, safety, and exceptional customer service

If you are a skilled commercial HVAC service tech looking for a new career with a great company, apply today!

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