Moncrief Heating and Air - HVAC Sales Manager
ACE Hardware
- Location
- Onsite (GA - Alpharetta, Georgia)
- Compensation
- $125k - $140k/yr
- Employment
- Full-time
- Level
- Senior Level
About the Role
Moncrief Heating and Air, part of Ace Hardware Home Services, seeks a Sales Manager to lead the residential sales team. The role focuses on driving revenue growth, coaching staff, and ensuring exceptional customer experiences in the HVAC industry.
Skills
Benefits
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off
- Paid holidays
- Employee assistance program
Perks
- Bonuses
- Merchandise discount
Full job details
Compensation Details:
$125,000 to $140,000 annually + bonuses
Job Description:
About Moncrief Heating & Cooling: Moncrief Heating & Air Conditioning is the oldest HVAC company in Atlanta, proudly serving the Atlanta area since 1898. While much has changed over the last 128 years, our core values have stayed the same. Moncrief Heating & Air Conditioning is now a part of the Ace Hardware Home Services family! It's still the same great Moncrief team that you know and trust. The alignment of values, purpose, and vision between Moncrief and Ace Hardware is truly remarkable. With Ace Hardware's dedication to helpful service in local communities and focus on customer satisfaction, we're excited to continue delivering exceptional HVAC and plumbing services and quality alongside the resources of one of America's most trusted retailers. Together with Ace, we're looking forward to growing and supporting the local community for years to come. To learn more, visit: www.moncriefair.com
Position Summary
The Sales Manager is responsible for leading and developing the residential sales team to achieve revenue and profitability goals while delivering an exceptional customer experience. This role oversees sales performance, coaching and development, process improvement initiatives, and collaboration with marketing, installation, and vendor partners to drive business growth.
Key Responsibilities
- Lead, coach, and develop the sales team to achieve performance goals and uphold company values.
- Establish and monitor sales KPIs, analyze performance trends, and provide recommendations to improve results.
- Conduct regular performance reviews, training, and ongoing coaching for team members.
- Collaborate with marketing to support lead generation efforts, evaluate campaign effectiveness, and maximize return on investment.
- Partner with installation and operations teams to ensure alignment between sales commitments, inventory availability, and installation capacity.
- Identify and implement process improvements, technologies, and system enhancements to increase efficiency and improve the customer experience.
- Oversee utilization of CRM and sales technology platforms, including ServiceTitan and other sales tools.
- Review sales performance, job profitability, and departmental metrics to ensure achievement of revenue and margin objectives.
- Maintain strong relationships with key vendor partners and stay informed on available products, promotions, and rebate programs.
- Work closely with the General Manager to develop and execute sales strategies that support company growth.
Qualifications
- Previous sales leadership experience, preferably in the HVAC, plumbing, electrical, or home services industry.
- Proven ability to lead, coach, and develop high-performing teams.
- Strong analytical, organizational, and problem-solving skills.
- Experience with CRM platforms, reporting tools, and performance metrics.
- Excellent communication and collaboration skills.
- A valid driver's license with at least 3 years of US driving experience is required, as well as ability to meet company driving requirements.
This position is not eligible for employment visa sponsorship now or in the future.
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
* Benefits are provided in compliance with applicable laws, plans and policies.
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About Ace Hardware Home Services, Inc.
Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.
Equal Opportunity Employer
Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimers
The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Philadelphia, PA candidates: When reviewing a post-offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.