Quality Leader, Residential HVAC

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Learn about our benefits designed for you to Thrive at work and at home. 

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Quality Leader, Residential HVAC

Reporting to the Vice President, Integrated Supply Chain, Residential HVAC business unit, the Quality Leader, Residential HVAC will support our cultural transformation as Trane Technologies aligned to innovating for our customers, building a world class lean enterprise and uplifting our people, culture and communities.  This key leadership role is responsible for establishing continuous improvement programs for the company related to product quality, defining and implementing world-class quality systems and processes, and partnering with Manufacturing, Supply Chain, Engineering, Product Management, Sales, Service and Operational Excellence to solve and prevent quality related problems internally and with customers. 

This position oversees all quality and reliability initiatives, managing teams both directly and in a matrix structure.  The Quality Leader communicates goals and expectations to the organization while providing positive motivation to the related teams, with a drive to reduce the cost of quality and drive a "Zero Quality Defect" mindset through utilization of our Business Operating System.

Principal Responsibilities

• Create an exceptionally talented and robust organization through transformational change and cross-functional alignment to ensure product quality and reliability while working to reduce the cost of quality.
• Support Trane initiatives related to Quality Compliance policy and regulatory compliance strategies and ensure compliance at all Parts locations and suppliers. Lead and guide the safety council and manage any NHTSA requirements for the organization.
• Drive a proactive Quality team where everyone clearly understands their role and connection to strategy.  Articulate goals and expectations and communicate effectively with all levels of the organization. Provide positive motivation and increase customer-facing awareness to drive a "Zero Quality Defect" mindset.
• Communicate status on high level KPI’s and metrics.  Examples include ICQ DPPM, Warranty DPPM, Voice of Customer, and COPQ, Supplier quality, and process capability while ensuring quality specs are consistently established and deployed. Ability to present in a concise manner to leadership KPI’s and status of quality focusing on the customer while managing/maintaining key Business metrics.
• Strategize and collaborate with other departments to ensure timely completion of all objectives and milestones, including Manufacturing, Supply Chain, Engineering, Product Management, and Operational Excellence.
• Drive risk analysis and develops solutions to a variety of complex problems.
• Actively participates on the Enterprise Quality Council; develops, implements, supports and follows corporate quality policies, processes, and procedures.
• Serves as an escalation point for plant quality team when they are not able to resolve quality issues effectively or efficiently.
• Scopes out projects and problems; set objectives and goals; breaks down large complex issues into process steps; anticipates and modifies actions to close gaps, measure performance against goals; and evaluates results.
• Domestic travel 25-30%

Qualifications

• Bachelor’s degree is required; Master’s degree is preferred
• 15+ years of experience in various functions of quality management, program and project management in a design, engineering or manufacturing environment.
• Professional certification (CPM, APICS, Six Sigma, CQM, PE, etc.) is preferred
• Demonstrated strong leadership and applied knowledge in: APQP, PPAP, A3 thinking, FMEA and Control Plan, SPC, Financial Metric Management (COPQ, CPU, etc.)
• 5 - 7 years of experience leading a team of individuals (experience with Trane Technologies systems a plus)
• Experience in quality management, operations, lean manufacturing processes including visual management
• Excellent interpersonal skills, mentor, team player including professional customer and supplier interaction capability.

Key Competencies:

• Change Management: Demonstrated ability to drive change and continuous improvement using communication skills to engage the organization to achieve world class performance
• Collaboration: Ability to influence change outside of direct organization.  Ability to weigh benefits and risks on behalf of entire company for this area of responsibility.  Anticipates barriers and proactively develops solutions to overcome obstacles—deep understanding of both big picture and key details
• Communication: Excellent verbal and written communication skills with the ability to communicate and influence at all levels in the organization
• Leadership:  Demonstrated leadership skills including growth and development of teams.  Energetic, passionate, driven, and strong interpersonal skills 
• Business Acumen: Demonstrated business and financial understandings

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes  up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.    

Disclaimer:  Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.