Residential HVAC Install Field Supervisor

Description

About Magnolia Plumbing, LLC

For over 75 years, Magnolia Plumbing, LLC has proudly served the DC metropolitan area, delivering reliable solutions for both residential and commercial customers across heating and cooling (HVAC), plumbing, wastewater management, and underground site utility work.

We believe the best service starts with the best people, so we hire the best and invest in their success.

Magnolia Companies is seeking a Residential HVAC Install Field Supervisor to support and lead our Residential Services Division. This role is responsible for overseeing day-to-day installation operations while maintaining a strong focus on implementing and supporting the Nexstar Service System. The ideal candidate will be an experienced HVAC installation professional who can lead by example in the field while developing, coaching, and mentoring HVAC Install Technicians and apprentices.

Responsibilities

• Perform residential HVAC installation duties in the field while serving as a working supervisor.
• Oversee daily installation operations and provide direction and support to field technicians.
• Train, coach, and mentor HVAC Install Technicians and apprentices to improve technical skills and job performance.
• Lead by example by demonstrating proper installation techniques, professionalism, and safety practices.
• Implement, reinforce, and maintain the Nexstar Service System throughout field operations.
• Support technicians with planning, coordinating, and completing installation jobs efficiently.
• Review installation schedules and assist with assigning and coordinating daily workloads.
• Conduct field visits to observe job performance, evaluate workmanship, and provide hands-on coaching.
• Ensure installations meet company standards, manufacturer specifications, and applicable HVAC codes.
• Monitor job progress, productivity, labor hours, and overall installation performance.
• Review payroll, productivity, and prior-day performance metrics to identify areas for improvement.
• Address performance concerns and provide constructive feedback and guidance to technicians.
• Assist with resolving installation challenges, customer concerns, and field-related issues.
• Promote a positive team environment focused on accountability, communication, and continuous improvement.
• Ensure technicians maintain clean, organized, and professional jobsites.
• Assist in developing, implementing, and maintaining ongoing training programs for installation team members.
• Communicate regularly with management, dispatch, and other departments regarding staffing, scheduling, and operational needs.
• Ensure all team members follow company policies, safety procedures, and industry standards.

Requirements

• 5–10 years of residential HVAC installation experience.
• 1–2 years of supervisory, leadership, or team management experience preferred.
• Journeyman HVAC License required.
• Journeyman Gas Fitter License required.
• Strong knowledge of residential HVAC systems, equipment, and installation procedures.
• Experience with furnaces, air conditioners, heat pumps, air handlers, ductwork, and related HVAC components.
• Ability to troubleshoot installation issues and provide effective solutions in the field.
• Strong leadership, communication, and organizational skills.
• Demonstrated ability to train, coach, and develop technicians and apprentices.
• Ability to evaluate team performance, identify improvement opportunities, and provide constructive feedback.
• Experience coordinating field operations, installation schedules, and technician workloads.
• Intermediate administrative, reporting, and computer skills.
• Ability to review productivity metrics, payroll information, and operational reports.
• Strong problem-solving and decision-making abilities.
• Commitment to quality workmanship, customer satisfaction, and workplace safety.
• Ability to manage multiple priorities while maintaining effective communication with management and field personnel.
• Valid driver's license with a satisfactory driving record.

Benefits & Culture

• Company Truck & Fuel Card.
• Medical benefits starting the first of the month, plus company-paid life insurance and long-term disability.
• Company contributions to 401(k) and HSA.
• Company-paid Employee Assistance Program (EAP) and mental health coverage.
• Company-paid Basic Life Insurance Policy.
• Paid time off (PTO) available from day one.
• Empowered environment: we trust you to own your work.
• Opportunity to pursue trade school and ongoing professional development.
• Safety Incentive bonus.

As part of our standard hiring process, this role requires completion of a background check and drug screening following an offer of employment.