About the Position

Key Responsibilities

• Maintain a clean, safe, and highly organized warehouse.
• Monitor inventory levels and ensure necessary parts, materials, and supplies remain adequately stocked.
• Place, coordinate, and receive inventory orders as needed.
• Stage equipment and materials for upcoming installations and service jobs.
• Complete monthly physical inventory counts and ensure inventory records are accurate.
• Monitor technician truck inventory and ensure required stock is replenished.
• Maintain accountability for materials and equipment being removed from the warehouse.

• Oversee the day-to-day condition and maintenance needs of company vehicles, and track oil changes, preventative maintenance, and other required vehicle services.
• Coordinate vehicle repairs and maintenance as needed.
• Monitor and report vehicle damage, mechanical concerns, or other fleet issues.
• Ensure company vans are cleaned out and organized when returned or reassigned.
• Maintain accurate fleet and vehicle records.
• Work with the Operations Manager to address additional fleet needs as they arise.

• Place warranty parts orders and coordinate required returns.
• Track warranty parts, cores, and outstanding returns.
• Submit warranty reimbursement claims accurately and in a timely manner.
• Follow up on outstanding warranty claims and reimbursements.
• Coordinate with manufacturers, distributors, and supply houses as needed.

• Pick up and deliver HVAC equipment, parts, and materials for service and installation crews.
• Make supply-house and vendor runs as needed.
• Deliver emergency parts or equipment to technicians in the field.
• Provide an additional set of hands to technicians and installers when needed.
• Assist the Operations Manager and office team with other operational needs as they arise.

Qualifications & Requirements

• HVAC parts and systems knowledge is strongly preferred.
• Previous HVAC, warehouse, inventory, parts, fleet, construction, or similar operational experience is preferred.
• Highly organized with strong attention to detail.
• Dependable, self-motivated, and able to work independently.
• Must be able to take initiative and stay ahead of responsibilities without constant direction.
• Strong communication and follow-through skills.
• Ability to manage multiple priorities in a fast-paced service environment.
• Comfortable using computers and learning inventory, fleet, and warranty systems.
• Ability to lift up to 50 lbs and perform a hands-on position that requires being on your feet throughout the workday.
• Valid driver's license and clean driving record are required.
• Must be able to pass a background check and drug screening.
• Must be comfortable driving company vehicles locally for parts, equipment, and field support.

What Success Looks Like in This Role