Account Manager, Residential and C&I Midstream HVAC - Fort Wayne, IN

Account Manager, Residential and C&I HVAC Midstream (Hybrid) 

Location: Fort Wayne, IN (serving Northern/Eastern Indiana territory) This includes cities like Fort Wayne, Muncie, Elkhart and South Bend.
Home Office with Local Travel. 

  
Are you ready to make a difference?  
To support our growth, we are seeking candidates with a strong background in sales and account management. This position requires knowledge of HVAC energy efficient technologies associated with residential and commercial building systems.  

In this role you will: 

• Recruit and engage key stakeholders and team members specifically in the distributor and retailer supply chains, and coordinate with a team of energy efficiency experts.  
• Develop and manage a pipeline of projects for utility customers and contractors to ensure our programs meet participation goals.   
• Contribute to the internal operations of the programs, supporting the program manager with tasks such as data analysis, reporting, application review, forecasting, marketing development and execution of plans, quality control measures, and client support.  

Why you will love working here:  

• Quality of life: Flexible workplace arrangements, work-life balance  
• Investment of the community: Donation matching, volunteer opportunities  
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan  
• Professional growth: Bring your passion, develop your personal goals and align them with our company purpose and values  
• Employee community networks: Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals  

  
What you will be doing:  

• Develop and maintain relationships across multiple organizational layers — from executive leadership and territory managers to branch managers, sales teams, and counter staff — as well as with local, regional, and national manufacturers, distributors, and contractors to support program participation. 
• Maintain ongoing communication with distributors and contractors to assess needs, answer questions, pre-qualify equipment, support application submissions and corrections, and provide sales and pipeline insights to inform client forecasting — effectively serving as an extension of their staff. 
• Track and report on outreach activities, including savings, application submissions, and pipeline projects, as well as strategies and outcomes tied to program goals. Prepare regular status reports to document performance, participation, and pipeline progress. 
• Oversee the distributor enrollment process, ensuring completion and accuracy of all paperwork and documentation. 
• Prepare and present program requirements and training sessions for distributor and contractor groups. 
• Promote program awareness and participation at trade shows, industry and stakeholder events, supply house counter days, and through ride-alongs with sales teams. 
• Contribute to the application review process, including helping with submission, resolving flawed applications and delivering rebate disbursement reports. 
• Use distributor dashboards to prepare scorecards and meet monthly with participating distributors to review results. 
• Conduct field QA/QC. Review and analyze QA/QC data for projects reported to client.  
• Research and analyze market technologies and equipment for midstream programs, including reviewing distributor websites, identifying eligible equipment, and matching products against program qualifying lists. 
• Assist program manager with the development and implementation of promotional strategies.  
• Must have a reliable vehicle for local travel. Requirements are 50% of the time. (reimbursement for mileage provided)  

  
What we need you to have (minimum qualifications):  

• Bachelor's Degree (candidates can substitute one year of experience for each year of education) 
• 2+ years of industry outside sales experience.  
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check  

  
What we would like you to have:  

• 5 + years of industry outside sales and/or business development experience or related work experience.  
• Experience selling and managing accounts in HVAC equipment supply chains  
• Experience managing successful energy efficiency opportunities, with specific expertise working with any of the following: contractors, distributors, real estate, government, or commercial business customers.  
• Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)  
• Experienced in mechanical, building material or electrical equipment distribution and sales with established relationships.  
• Ability to work with all levels of internal employees, as well as outside clients and vendors.  
• Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel)  

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Compensation: Although the posted range below is broader, this position is anticipated to offer a base salary in the $80,000–$85,000 range.

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: