HVAC Certified Maintenance Technician

Feel Seen at Thrive!

Learn more about Thrive here: https://thrivecommunities.com/

Specific property information will be discussed during the interview.

Pay Range: $35-$36 per hour, DOE

Schedule: Full-time; Afterhours and on-call work may be required, as needed

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits: 

• 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday); Increased PTO with tenure
• Employer matched 401k retirement plan
• Renewal Commission eligible 
• $0 premium medical, dental, and vision insurance options effective 1st of the month following your start date
• Fully covered Long-term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
• Pet Insurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Company-wide parties and events  

Job Responsibilities:

• Diagnose, repair, and maintain heating and cooling systems.
• Manage and resolve resident work orders promptly and professionally
• Perform preventive maintenance, including filter changes, coil cleaning, refrigerant checks, and seasonal startups and shutdowns.
• Complete make-ready HVAC work on vacant units plus additional make-ready repairs.
• Recommend repair-vs-replace decisions, assist with sourcing parts and equipment, and coordinate with outside contractors on larger projects, as requested.
• Maintain accurate records of service calls, parts used, and refrigerant handling in Yardi.
• Rotate an on-call schedule for after-hours emergencies.
• Perform maintenance tasks such as unit turns and work orders, both HVAC related and general.
• Partner with leasing staff and managers to ensure seamless communication and organization.
• Participate in safety meetings and abide by all OSHA and SDS safety requirements.
• Diagnose and perform minor or routine maintenance and repairs within homes and throughout the property.
• Maintain grounds and professional appearance of the property, as needed.
• Strive to exceed residents’ expectations for excellent customer service.
• Perform all additional duties assigned by Direct Manager, Maintenance Supervisor, Community Manager, or Regional team member.

Desired Qualifications:

• 2+ years of hands-on HVAC experience, ideally in residential or multifamily settings.
• General maintenance skills (plumbing, appliance repair/replacement, preventative maintenance, etc.).
• EPA Section 608 Certification (Type I minimum).
• Oregon Electrical License.
• Solid troubleshooting skills with electrical controls, refrigeration cycles, and gas heating systems.
• Reliable transportation.
• Ability to provide your own basic hand tools.
• A respectful, customer-service mindset.
• Experience with Yardi or other service management system/software is a plus.
• Must have basic computer skills with the ability to input data and notes in English into software programs.
• Certified Apartment Maintenance Technician (CAMT) and Certified Pool Operator (CPO) is a plus

Desired Competencies:

• Detail oriented with the ability to provide accurate and timely service.
• Must be able to work in a fast-paced and customer service oriented environment.
• Ability to de-escalate conflict and remain calm and courteous at all times.
• Respects and understands diverse cultural and socio-economic backgrounds.
• Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
• Specific and thorough in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
• Performs duties under pressure and meets multiple and competing deadlines.
• Works as part of a team, delegates effectively, as well as works independently.
• Takes instructions and feedback from supervisors in a productive manner, and is able to follow direction, learn, and grow with a positive outlook.
• Exercises strong problem-solving skills.
• Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
• Strong time management, organizational and prioritization skills.
• Ability to read, write, speak and comprehend English using correct grammar and punctuation.
• Ability to respond to after hours emergencies, as needed
• Can operate vehicle on premise and has valid driver's license and automobile insurance coverage.

Physical Requirements

• 100% in-person position. Must be available to be physically present at sites being supported.
• Stand, walk, crawl, bend, stoop, or sit alternatively depending on the specific needs of the day.
• Estimated 66% - 100% of time is spent on feet.
• Prolonged periods of sitting at a desk and working on a computer and/or speaking on a phone and radio.
• Ability to physically walk the property and units, which may include climbing stairs and navigating uneven surfaces or construction zones.
• Ability to be physically present onsite at the property during normal business hours to greet guests, handle property operations, provide tours, etc.
• Ability to lift/move/push/pull up to 150 lbs. on occasion with a frequent need to lift/push/pull 25 lbs. - 75lbs.
• Works both indoors (majority of the time) and outdoors in all weather conditions.

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed on an individual basis by a designated HR representative. For questions on the screening process, please contact hr@thrivecommunities.com.

The 4-panel drug screen tests for the following:

• Amphetamines including Methamphetamine
• Cocaine Metabolites
• Opiates including Codeine and Morphine
• Phencyclidine ("PCP")

Thrive Communities reserves the right to modify this policy at any time without notice.