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HVAC Industry Jobs
Christianson A/C & Plumbing

HVAC Customer Service Representative

Christianson A/C & Plumbing

Location
Onsite (Round Rock, Texas)
Compensation
$19 - $24/hr
Employment
Full-time
Level
Entry Level
Posted 2 weeks ago

About the Role

Christianson A/C & Plumbing, a trusted HVAC and plumbing service provider in Central Texas for over 75 years, is seeking a Customer Service Representative to join their dedicated team. The role focuses on scheduling customers, resolving complaints, and dispatching technicians to ensure high-quality service delivery.

Skills

Scheduling Customer Complaint Resolution Dispatching Microsoft Word Microsoft Excel Microsoft Outlook Time Management Communication Skills Organization Attention To Detail

Benefits

  • Medical Insurance
  • Life Insurance
  • Dental Plan
  • Vision Plan
  • Disability Insurance
  • 401K
  • Holiday Pay
  • Vacation Pay

Perks

  • On-call Pay

Full job details

To Apply: All applicants must fill out our company application, found on our Career Site: https://christiansonco.zohorecruit.com/jobs/Careers

Christianson Air Conditioning & Plumbing has been serving the Central Texas area for over 75 years! We are in our 3rd generation of Christianson-family ownership and many of our employees have been with us for over 30 years - When they come to work, they feel at HOME.

We have assembled an extraordinary team of employees, who combined have earned more than a thousand years of experience in our business. Many of them have tenures with our company more than 20 years. You don’t get this kind of commitment from an employee who doesn’t care about the job or customer. We have built our team with people of high moral Character, who have an Attitude for success, who are Responsive to the needs of others, and are committed to Excellence. We have worked hard to become known throughout Central and South Texas as People Who CARE.

We are looking for a Full-Time Customer Service Representative to add to our HVAC Service Department!

You will work with the rest of our CSR team to schedule customers, resolve customer complaints, dispatch our service technicians, and perform other duties as assigned.

Our Ideal Candidate:

The ideal Candidate will be very organized, have knowledge in Microsoft Office products, including Word, Excel, and Outlook, have a strong attention to detail, have time management skills and excellent communication skills with both co-workers and customers, and have reliable transportation to and from the office. Significant additional pay for being on call, working nights, weekends and holidays.

Preferences:

  • Experience in the HVAC/Construction industry
  • Bilingual preferred but not required
  • Willing to work weekends, holidays and overtime as needed, for on-call rotations

Job Type: Full-time

Pay: $19.00 - $24.00 per hour



Requirements

Schedule-

  • Monday to Friday
  • On call

Ability to commute/relocate:

  • Round Rock, TX 78664: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person



Benefits

Christianson Air Conditioning and Plumbing has a competitive compensation and benefits package that includes:

  • COMPANY PAID EMPLOYEE MEDICAL and LIFE INSURANCE
  • Dental and Vision Plan
  • Short-term and Long-term Disability
  • 401K Program
  • Holiday and Vacation Pay, and much more!