HVAC Install Coordinator

Company Name

Overview

ocation: St Pete, FLPay: $25.00 – $28.00 per hour, depending on experienceSchedule: Monday – Friday, 7:00 AM – 4:00 PM. Some weekend work may be available.

American Residential Services (ARS) is the nation's largest provider of residential HVAC, Plumbing, and Electrical services. With over 7,000 professionals nationwide and more than 45 years of experience, ARS has been delivering exceptional service to homeowners since 1975.

We are seeking an organized, detail-oriented HVAC Install Coordinator to join our team!

In this role, you will be responsible for coordinating HVAC installation schedules, communicating with customers and installation teams, and ensuring jobs are properly prepared, scheduled, and completed efficiently. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and can manage multiple priorities while delivering excellent customer service.

WHAT WE OFFER:

• Competitive hourly pay of $25–$28, depending on experience

• Consistent Monday–Friday schedule

• Opportunities for additional weekend hours

• Medical insurance options starting as low as $5 per week

• Dental and vision insurance options

• Health Savings Account (HSA) and Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off and holiday pay

• Company-paid life insurance

• Employee discount programs

• Learn more about our benefits at www.myarsrewards.com

Responsibilities

JOB DESCRIPTION AND RESPONSIBILITIES

As an HVAC Install Coordinator, you will play a key role in keeping our installation operations organized and running smoothly. You will work closely with customers, installation technicians, management, and other departments to ensure installations are scheduled accurately and completed on time.

Key Responsibilities:

• Coordinate and schedule residential HVAC installation appointments based on technician availability, customer needs, and workload.

• Communicate with customers to confirm installation dates, appointment details, and scheduling changes.

• Maintain accurate installation schedules and update job information in company systems.

• Coordinate with installation teams, field supervisors, and management to ensure jobs are properly prepared.

• Prepare installation paperwork, job packets, permits, and other required documentation.

• Confirm necessary job details and materials prior to scheduled installations.

• Monitor installation progress and communicate scheduling adjustments or delays.

• Respond to customer inquiries and assist with resolving scheduling concerns.

• Coordinate follow-up appointments, callbacks, and escalated customer service issues.

• Assist with processing completed installation paperwork, invoices, and job documentation.

• Track completed jobs, outstanding paperwork, and departmental reporting.

• Communicate with warehouse personnel regarding equipment and material availability.

• Assist with scheduling training, meetings, and other departmental activities.

• Support administrative functions, including data entry, document management, and recordkeeping.

• Work collaboratively with dispatch, sales, customer service, and installation departments.

• Perform additional administrative and scheduling duties as assigned.

Qualifications

REQUIREMENTS

Qualifications:

• Previous experience in scheduling, dispatching, administrative coordination, or customer service preferred.

• Experience in the HVAC, plumbing, electrical, construction, or home services industry strongly preferred.

• Strong organizational skills with the ability to manage multiple schedules and priorities.

• Excellent verbal and written communication skills.

• Strong attention to detail and accuracy when entering and maintaining information.

• Proficiency with computers, Microsoft Office, and scheduling software.

• Ability to work effectively in a fast-paced environment and adapt to changing priorities.

• Strong problem-solving skills and a customer-focused attitude.

• Ability to communicate professionally with customers, technicians, and management.

• Dependable, punctual, and able to work independently as well as part of a team.

• Must be available to work Monday through Friday, 7:00 AM – 4:00 PM.

Prior HVAC installation scheduling or dispatch experience is a plus!

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.