HVAC Scheduling Coordinator

Team Sunshine is obsessed with becoming New England's Premier Installer and leaving no doubt that this is the best company to work for in the region. We aren't perfect, but we are highly committed to achieving that goal and are looking for professionals who want to help build the company into that vision.

We are seeking an organized, detail-oriented HVAC Project Coordinator to oversee the scheduling and coordination of residential HVAC projects from start to finish. This role is critical to ensuring installations move smoothly, inspections are completed on time, customers stay informed, and our installation teams have everything they need to succeed.

Key Responsibilities

• Coordinate and schedule residential HVAC installations, inspections, and service appointments while ensuring projects remain on schedule.
• Serve as the primary point of contact for customers, providing timely updates and exceptional customer service via phone and email.
• Coordinate with installers, technicians, warehouse staff, permitting, operations, and local building departments to keep projects moving efficiently.
• Track project milestones and maintain accurate records in the company's CRM, ensuring all permits, equipment information, and required documentation are complete.
• Resolve scheduling conflicts, assist with project logistics, and support additional administrative and project coordination tasks as needed.

Qualifications

• Previous experience in project coordination, scheduling, dispatching, or office administration (HVAC, construction, plumbing, electrical, or home services preferred).
• Excellent organizational and time management skills.
• Strong communication and customer service abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Comfortable using CRM software, Microsoft Office, and Google Workspace.
• Detail-oriented with strong problem-solving skills.
• Ability to thrive in a fast-paced environment.

Benefits

We offer a highly competitive compensation and benefits package, including:

• Health, dental and vision insurance
• Paid Time Off
• Paid Holidays
• Opportunities for career growth and advancement

Compensation

Starting at $24/hour+, depending on experience.