Residential HVAC Service Manager
TRIO Heating, Air & Plumbing
- Location
- Onsite (San Jose, CA)
- Compensation
- $90k - $150k/yr
- Employment
- Full-time
- Level
- Senior Level
About the role
TRIO Heating, Air & Plumbing is a rapidly growing HVAC and plumbing company recognized for national awards and environmental responsibility. The role involves leading the service department to drive operational excellence and customer satisfaction while contributing to the company's mission of planting trees for every job completed.
Skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid holidays
- Paid vacation
Perks
- Sign-on bonus
- Profit-sharing
- Performance bonuses
Full job details
Description
Residential HVAC Service Manager, $90,000–$150,000 + Performance Pay
Location: San Jose, CA
Sign-On Bonus: Up to $5,000
Apply Online: www.TrioHeatingandAir.com/Careers
Call Us: (408) 290-9549
Lead One of the Fastest-Growing Service Departments in the Bay Area
TRIO Heating, Air & Plumbing is breaking records and building one of the strongest HVAC & plumbing teams in the country. We’ve won 4 out of 5 national awards from Bryant, were named Fastest-Growing HVAC Company in the Nation by ServiceTitan, and we’ve been recognized on the Inc. 5000.
We operate with the latest tools and tech, and we plant a tree for every job we complete—with over 10,000 trees planted and counting. We’ve created a place where top performers thrive, careers take off, and impact is real.
This is your chance to step into a high-impact leadership role and own the success of our growing service team.
Why You’ll Love It Here
• Competitive salary: $90,000–$150,000 (Salary + Performance Bonuses)
• Up to $5,000 sign-on bonus to get you started
• Profit-sharing opportunities
• Office desk, laptop, and iPad provided
• Full medical, dental, vision, and life insurance
• 401(k) with 30% company match
• Paid holidays and vacation
• Career development, leadership training, and clear growth path
• Work in a supportive, fast-paced, high-performance culture
• Be part of something bigger—every job we do plants a tree
What You’ll Do
• Lead and manage a team of HVAC service technicians
• Ensure top-tier customer experience, efficient scheduling, and dispatch coordination
• Develop training programs to improve technician performance and skill
• Track department KPIs: productivity, callback reduction, profit margins
• Drive results through coaching, accountability, and operational structure
• Collaborate with warehouse, sales, and call center teams
• Manage service budgets, warranty claims, and daily job expenses
• Enforce safety protocols, OSHA compliance, and company standards
What We’re Looking For
• 5+ years of residential HVAC experience
• 3+ years in a supervisory or service manager role
• Strong leadership, communication, and training ability
• Results-oriented mindset with an eye for operational improvement
• Technically proficient in service diagnostics and troubleshooting
• Experience with ServiceTitan or similar dispatch software (preferred)
• EPA certification and valid driver’s license (required)
• NATE certification (preferred)
The Impact Is Real
TRIO is more than a place to clock in. We’re building careers, creating leaders, and leaving a mark on the industry—and the planet. One job = one tree, and your work makes that possible.
Apply Today
Apply at: www.TrioHeatingandAir.com/Careers
Call us: (408) 290-9549
Lead a team. Break records. Grow fast. Come see why TRIO is the place everyone wants to work.
TRIO Heating, Air & Plumbing is an equal opportunity employer.