HVAC Install Coordinator

HVAC Installation Manager

• Lead, manage, and develop multiple residential HVAC installation crews.
  
  
• Establish clear expectations for professionalism, productivity, quality, and customer service.
  
  
• Hold installers accountable for performance, attendance, workmanship, and company standards.
  
  
• Conduct regular team meetings, training sessions, and performance evaluations.
  
  
• Identify opportunities to improve individual and team performance.
  
  
• Coach installation leads and helpers to develop their technical and leadership abilities.
  
  
• Assist with hiring, onboarding, and training new installation employees.
  
  
• Foster a positive, professional, and results-driven team culture.
  
  

• Oversee daily installation operations and coordinate with dispatch and office personnel.
  
  
• Ensure installation crews are assigned appropriately based on job requirements and technician skill levels.
  
  
• Review upcoming installations to identify potential challenges before work begins.
  
  
• Coordinate with the Parts & Inventory Manager to ensure equipment and materials are prepared and available.
  
  
• Monitor job progress throughout the day and resolve operational challenges.
  
  
• Reduce unnecessary downtime, return trips, and incomplete installations.
  
  
• Ensure installation schedules and customer commitments are consistently met.
  
  
• Maintain effective communication between installation crews, sales, service, and office staff.
  
  

• Ensure all HVAC installations meet company quality standards, manufacturer specifications, and applicable codes.
  
  
• Maintain proper installation procedures for furnaces, air conditioners, heat pumps, boilers, and related equipment.
  
  
• Verify installations follow approved system designs, including Manual J calculations and applicable ductwork requirements.
  
  
• Ensure appropriate commissioning procedures are completed, including airflow verification, static pressure testing, refrigerant charge verification, and system performance testing.
  
  
• Conduct routine job site inspections and quality-control evaluations.
  
  
• Troubleshoot complex installation issues and provide technical support to crews.
  
  
• Ensure required installation documentation, photographs, checklists, and customer paperwork are completed.
  
  
• Address workmanship concerns and ensure corrective actions are completed promptly.
  
  
• Maintain high standards for job site cleanliness, equipment presentation, and customer property protection.
  
  

• Monitor installation labor hours, material usage, and job profitability.
  
  
• Identify opportunities to improve installation efficiency without sacrificing quality.
  
  
• Reduce installation callbacks, unnecessary expenses, wasted materials, and return visits.
  
  
• Ensure installation crews complete projects within established labor and production targets.
  
  
• Review job costing and work with management to improve departmental gross profit.
  
  
• Identify and address recurring operational problems affecting profitability.
  
  
• Monitor installation performance and report results to company leadership.
  
  

• Ensure customers receive professional, respectful, and consistent service throughout the installation process.
  
  
• Maintain clear communication regarding installation expectations, scheduling, and project completion.
  
  
• Assist with resolving installation-related customer concerns.
  
  
• Ensure crews maintain professional appearances, follow company dress codes, and protect customers' homes.
  
  
• Verify systems are explained to homeowners and customers understand their new equipment.
  
  
• Promote a culture of professionalism, integrity, and outstanding customer service.
  
  

• Enforce company safety policies and applicable workplace safety requirements.
  
  
• Ensure technicians use appropriate tools, protective equipment, and safe work practices.
  
  
• Promote safe handling of refrigerants, electrical equipment, fuel systems, and installation materials.
  
  
• Maintain compliance with applicable mechanical, electrical, plumbing, and building codes.
  
  
• Ensure required permits, inspections, and installation documentation are properly coordinated.
  
  
• Address unsafe conditions immediately and maintain a safety-focused work environment.
  
  

• Minimum 5 years of hands-on HVAC installation experience preferred.
  
  
• Previous experience as an HVAC Installation Manager, Field Supervisor, Lead Installer, or similar leadership position.
  
  
• Strong technical knowledge of residential heating and cooling systems.
  
  
• Experience installing furnaces, air conditioning systems, heat pumps, boilers, and related equipment.
  
  
• Strong understanding of airflow, ductwork, static pressure, system sizing, and installation best practices.
  
  
• Ability to troubleshoot complex HVAC installation issues.
  
  
• Strong leadership, communication, and conflict-resolution skills.
  
  
• Experience managing multiple installation crews and coordinating daily operations.
  
  
• Ability to read installation specifications and technical documentation.
  
  
• Comfortable using computers, mobile applications, and field service software.
  
  
• ServiceTitan experience is a plus.
  
  
• Valid driver's license with an acceptable driving record.
  
  
• EPA Section 608 certification preferred.
  
  
• Strong organizational skills and the ability to manage competing priorities.
  
  

• Leads by example and earns the respect of their team.
  
  
• Holds employees accountable while helping them improve.
  
  
• Understands that high-quality workmanship and strong profitability go hand in hand.
  
  
• Anticipates problems rather than reacting to them.
  
  
• Communicates effectively with technicians, customers, and leadership.
  
  
• Is comfortable making decisions and taking responsibility for results.
  
  
• Takes pride in building a successful, organized, and high-performing team.
  
  

• Competitive salary based on experience.
  
  
• Performance-based earning opportunities.
  
  
• Leadership role within a growing HVAC and plumbing company.
  
  
• Opportunities for professional development and advancement.
  
  
• Supportive ownership and management team.
  
  
• The opportunity to make a measurable impact on departmental performance.
  
  
• A company culture focused on accountability, teamwork, and excellence.