HVAC Manager

Apex Pros Plumbing, Electric, Heating & Air is growing fast. Since 2021 we've gone from three vans to a

fleet serving homeowners across Columbus and Dayton, and we're just getting started. What hasn't

changed is our goal: a 5-star experience on every visit. Our Plumbing, HVAC and Electrical teams are

trained to a shared set of standards, from how we greet a customer, to how we leave their home, so

every job is done right the first time.

Due to our explosive growth, we need to add an additional HVAC Manager to our management team:

someone who has led teams in residential services and knows how to turn growth into great execution.

This is a hands-on leadership role on the Apex management team. You'll lead field teams and the people

who run them, keep operations organized as our volume grows, and make sure every job is delivered to

Apex standards and the customer's satisfaction. You'll work closely with the other department leaders

and the office, and you'll be accountable for your team's quality, profitability and growth.

Lead operations

·       Run the day-to-day operation for the teams you lead:

·       scheduling, crew assignments and keeping work on track.

·       Plan workload and staffing ahead of demand, especially before busy seasons.

·       Track labor, costs and profit against goals and correct course early.

·       Build simple, repeatable processes that hold up as the company scales.

Work across the business

·       Work with the office and other department leaders to keep jobs moving smoothly from start to finish.

·       Bring a solutions-first attitude to cross-team problems and share what's working across divisions.

·       Quality, safety and customer experience

·       Spend time in the field every week inspecting work and supporting your teams.

·       Ensure every job meets Apex performance standards, applicable codes and safety requirements.

·       Hold the team to our "5 Steps to 5 Stars" customer process: Greet, Stage, Perform, Clean Up, Satisfy.

·       Step in to resolve customer concerns and problems in the field, and follow through on any safety

·       issue.

Team leadership and development

·       Build a culture of care: for customers, for their homes and for each other.

·       Hire, train, coach and mentor team leads, technicians and apprentices.

·       Develop the next generation of Apex leaders as we grow.

Reports to: General Manager

Why You'll Love It Here (Benefits / Total Rewards)

·       Health Care Plan (Medical, Dental & Vision)

·       Retirement Plan (401k)

·       Paid Time Off

·       Short Term Disability

·       Training & Development Opportunities

·       Life Insurance

·       Wellness Resources (Gym & Onsite Barber)

·       Employee Assistance Program

·       Health Savings Account

·       Team Lead Provided Company Vehicle and Fuel Card