HVAC Parts Sales Associate
HTS Engineering Ltd.
- Location
- Onsite (Lubbock, TX)
- Employment
- Full-time
- Level
- Entry Level
Posted 1 week ago
About the role
HTS Engineering Ltd. is a leading independent commercial HVAC manufacturer representative with 20 locations across North America. The company focuses on providing custom solutions and expert support for heating, cooling, and building automation projects.
Skills
Customer Service
HVAC/R Product Knowledge
Product Recommendations
Order Processing
Pricing and Invoicing
Inventory Management
Stock Replenishment
Inventory Counting
Troubleshooting
Problem-Solving
Active Listening
Communication
Interpersonal Skills
Full job details
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.
- Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.
- Accurately process customer orders, ensuring all requested items are available, properly priced, and invoiced correctly.
- Maintain a deep understanding of HVAC/R product inventory, including specifications, compatibility, and pricing.
- Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
- Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
Qualifications
- Previous experience in a customer-facing role, preferably within the HVAC/R industry or a related field.
- Strong knowledge of HVAC/R products, equipment, and components.
- Excellent customer service skills, including active listening and problem-solving abilities.
- Effective communication and interpersonal skills.
HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.