HVAC Service Manager
Cooper's Plumbing & Air
- Location
- Onsite (Bainbridge, GA)
- Compensation
- $50k - $100k/yr
- Employment
- Full-time
- Level
- Senior Level
Posted 1 week ago
About the role
Cooper’s Plumbing & Air seeks an experienced leader to manage HVAC service operations, drive revenue growth, and develop high-performing technicians. The role focuses on building a winning team culture while ensuring operational efficiency and exceptional customer service.
Skills
HVAC Service Operations
Team Leadership
Technician Recruitment And Development
Coaching And Training
Revenue Growth
KPI Monitoring
Sales Performance Management
Budgeting And Profitability
Inventory Management
Labor And Expense Management
Customer Service
Process Development
Accountability
Problem-Solving
Dispatch Coordination
ServiceTitan
Benefits
- 401(k)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
Perks
- Performance Bonus
- 401(k) Match
- Career Advancement
Full job details
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Are you a results-driven leader who knows how to turn a good HVAC team into a GREAT one? We want YOU leading ours!
Cooper’s Plumbing & Air is looking for an experienced, motivated HVAC Service Manager / Field Supervisor to lead our service team, drive revenue, develop technicians, and deliver exceptional customer service.
We’re looking for someone who leads by example, thrives on accountability, and knows how to build a winning team!
What We Offer
- $50,000–$100,000 (based on experience and qualifications)
- Medical, Dental & Vision Insurance
- Flexible PTO
- 401(k) with Company Match
- Life Insurance
- Training & Career Advancement
- Supportive, Team-Oriented Company Culture
What You'll Do
- Lead daily HVAC service operations, ensuring efficiency, quality, and profitability.
- Recruit, coach, train, and develop high-performing technicians.
- Drive revenue by monitoring KPIs, sales performance, conversion rates, and technician-generated leads.
- Manage labor, materials, staffing, and expenses to meet financial goals.
- Conduct ride-alongs, one-on-one coaching, and weekly technical and sales training.
- Develop and enforce processes, procedures, and accountability standards.
- Collaborate with department leaders and dispatch to maximize service opportunities.
- Resolve customer, employee, and operational challenges professionally.
- Maintain a positive, safety-focused, results-driven team environment.
What Makes You a Great Fit
- 5+ years of management experience in HVAC, skilled trades, or a related industry.
- Proven success in leadership, team development, sales, and operations.
- Strong understanding of KPIs, budgeting, profitability, and inventory management.
- Excellent communication, organization, and problem-solving skills.
- Proficiency with technology; ServiceTitan experience preferred.
- Ability to motivate employees, hold teams accountable, and lead by example.
- Valid driver's license, clean driving record, and ability to pass background and drug screenings.
Ready to Lead a Winning Team?
At Cooper’s Plumbing & Air, we believe in Life Changing Careers, Life Changing Service!
If you're ready to take ownership, develop great people, and make a real impact, APPLY TODAY!
Work Location: In Person — South Georgia / Tallahassee, FL
Cooper’s Plumbing & Air is an Equal Opportunity Employer.