Residential HVAC Service Technician | $20-$40+/Hour + Bonuses
Cheeky Heating, Cooling and Plumbing
- Location
- Onsite (Cumming, Georgia)
- Compensation
- $20 - $40/hr
- Employment
- Full-time
- Level
- Mid Level
About the Role
Team Cheeky is a residential HVAC service provider in Georgia seeking technicians to diagnose, repair, and maintain heating and cooling systems. The role focuses on delivering exceptional customer service and technical excellence while educating homeowners on system options.
Skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid time off
Perks
- Bonuses
- Commission
- Company vehicle
- Paid training
Full job details
Compensation & Career Growth
$20-$40+ per hour + Weekly Performance Bonuses + Commission Opportunities
At Team Cheeky, you'll never have to wonder what it takes to earn more. Every technician follows a clearly defined career path with measurable milestones, ongoing coaching, and advancement based on technical ability, customer experience, and performance—not politics or seniority.
Career Path
Apprentice: $16-$18/hour
Junior Technician: $20-$24/hour
Senior Technician: $26-$30/hour
Master Technician: $36-$40+/hour
Additional Earning Opportunities
- Weekly performance bonuses
- Lead turnover (LT) bonuses
- Replacement commission opportunities
- Paid technical, safety, and leadership training
- Clear advancement based on performance—not seniority
Top-performing technicians regularly earn well into six figures through hourly pay, performance bonuses, and commission opportunities.
Benefits
- Company-Provided Service Vehicle & Fuel Card
- Company-Provided iPad, iPhone, Uniforms & Modern Technology
- Medical, Dental, Vision & Life Insurance
- 401(k) with up to a 4% Company Match
- 3+ Weeks Paid Time Off + Paid Holidays
- Tool Purchase Assistance Program
- Paid Technical & Leadership Training
- Modern Trucks, Tools & Technology
- Year-Round Work
- Clear Advancement into Senior Technician, Master Technician & Leadership Roles
About the Role
As an HVAC Service Technician at Team Cheeky, you'll be responsible for delivering five-star service while diagnosing, repairing, and maintaining residential heating and cooling systems. You'll be trusted to educate homeowners, solve problems the right way, and represent our company with professionalism and integrity.
We're looking for technicians who take ownership of their work, communicate well with customers, embrace technology, and continuously strive to improve their skills. If you're the type of technician who enjoys solving problems, helping people, and taking pride in your craft, you'll fit right in.
If you're looking for a place where technical excellence, customer service, and career growth are genuinely rewarded, Team Cheeky is built for you.
What You'll Do
- Diagnose, troubleshoot, and repair residential HVAC systems including furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
- Perform preventative maintenance and system tune-ups while identifying reliability and safety concerns.
- Educate homeowners on repair and replacement options so they can make informed decisions—without high-pressure sales tactics.
- Identify replacement opportunities when repair is no longer the best option and properly transition those opportunities through company processes.
- Accurately complete invoices, notes, photos, estimates, and job documentation using ServiceTitan.
- Maintain a clean, organized, and fully stocked company vehicle.
- Participate in weekly training and continuing education to improve technical, customer service, and communication skills.
- Work as part of a supportive team that values communication, collaboration, and helping one another succeed.
- Follow all company safety standards and industry best practices.
- Deliver an exceptional customer experience that earns five-star reviews and long-term customer relationships.
- Work scheduled on-call rotations as assigned.
Qualifications
Required
- EPA Certification.
- Valid driver's license with an acceptable driving record.
- Ability to diagnose electrical, refrigeration, airflow, and mechanical HVAC issues.
- Comfortable using smartphones, tablets, and ServiceTitan or similar field service software.
- Ability to lift 75 pounds and work in attics, crawlspaces, rooftops, and outdoor weather conditions.
Preferred
- 2 or more years of residential HVAC service experience.
- NATE Certification (preferred but not required).
- Experience presenting repair and replacement options to homeowners
- Experience servicing all major HVAC brands.
Success in this Role
Our top technicians consistently:
- Deliver outstanding customer experiences.
- Maintain excellent technical quality and low callback rates.
- Produce accurate job documentation.
- Take pride in their workmanship.
- Communicate professionally with homeowners and teammates.
- Continue learning and improving every month.
- Help the company grow by identifying repair, maintenance, IAQ, and replacement opportunities that genuinely benefit the customer.
What Makes a Great Team Cheeky Technician
- Five-Star Customer Experience
- First-Time Fix Mentality
- Strong Technical Skills
- Low Callback Rate
- Professional Communication
- Safety-First Mindset
- Reliable Attendance
- Positive, Coachable Attitude
- Team-First Mentality
- Continuous Learning